Reference

What You Agree To When You Use ormas118

These terms set out the rules that apply to your ormas118 account — how you open it, how you fund it via DANA, OVO, or GoPay, and what we both commit to.

Account holder age verification requiredDANA, OVO, GoPay wallet use governed hereOne account per personIndonesia-eligible regions onlyTerms subject to update with notice
ormas118 What You Agree To When You Use ormas118
HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not just a formality. They define the exact boundaries of what we do with your account data, your wallet history, and your session activity. Here is how we approach each area that matters to you.

Account Data Retention

We keep your account data for as long as your account remains active and for a period after closure as required. You can request a summary of what we hold by contacting support via live chat.

Wallet Security

Your linked DANA, OVO, or GoPay wallet details are stored under encryption. We never share wallet identifiers with third parties outside the payment processing chain.

Cookie and Session Handling

We use session cookies to keep you logged in across mobile and desktop. No tracking cookies are sold or shared. You can clear session data from your browser or app at any time.

How to Request a Terms Change or Account Closure

Write to us via email or live chat to request account closure or to dispute a terms application. We aim to respond within the timeframe stated in your account help section.

TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If something in these terms is unclear — whether it's about your GoPay withdrawal limit, account suspension, or what counts as a breach — our support team can walk you through it. You can reach us through live chat directly in the ormas118 lobby, or via email for anything that needs a written record. Players in Makassar and elsewhere in Indonesia use the same contact paths; there's no separate regional queue.

Team online

Live Chat

Open the chat icon inside your account lobby. Available for account-level questions including terms clarifications and wallet verification queries.

Email Support

Send a written terms query to our support address. Useful when you need a documented record of a terms or account decision.

Account Help Centre

The help section inside your account covers common terms questions around DANA deposits, OVO withdrawals, and account suspension steps.

Common Questions About ormas118 Terms

These are the questions we hear most often about how the terms apply to real account situations — wallet deposits, account access, and what happens when something goes wrong.

Yes. All payment activity through DANA, OVO, and GoPay is covered by these terms. The payment rules section explains how deposits are credited and how withdrawals are verified.

We allow only one account per person. If we detect duplicate accounts, both may be suspended pending review. Contact support before opening a second account if you have a genuine reason.

We post updates here with a notice period before they take effect. We do not apply changes to transactions already completed. Continued account use after the update date confirms your acceptance.

Contact our support team via live chat or email with your account ID and a data request. We will confirm what information is held and how long it is retained under our current policy.

Providing false registration details, attempting to use another person's wallet, exploiting technical errors, or using automated tools on the platform are all considered breaches under these terms.

Access depends on local law and is available only where your region permits it. We do not make eligibility guarantees. Check whether access is permitted under the rules that apply in your area.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.